Step-By-Step Guide: How to Sign Up and Get Verified As a Caregiver On Carepro.

CarePro connects trained and experienced caregivers with families who need reliable home care services. 

As a verified caregiver on the platform, you can:

  • Access caregiving opportunities
  • Build your professional profile
  • Get discovered by families seeking care services
  • Showcase your skills and experience
  • Increase your earning opportunities
  • Build trust through verification

* Verification is important because it helps families feel confident when choosing a caregiver for their loved ones.

Step 1: Visit the CarePro Website

Go to: https://oncarepro.com/become-caregiver

On the page, click on the Become a Verified Caregiver button.

Step 2: Create Your Caregiver Account

Select:  I am a caregiver looking for work

And click on create account.

You will be required to enter basic information such as:

  • First Name
  • Last Name
  • Email address
  • Password

Make sure the details you provide are correct and active because they will be used for verification and communication.

After filling in your information:

  1. Click Create Account 

Alternatively, you can click sign up with google to sign up with your google account.

Note: By creating an account, you agree to the Terms of use and Privacy Policy.

Step 3: Verify Your Email or Phone Number

After signing up, CarePro will send:

  • A verification email
  • An OTP (One-Time Password) to your phone number

Open the email or enter the OTP code to confirm your account.

This step helps secure your account and confirms your identity.

Step 4: Set up and Verify Your Caregiver Profile

Once your account is active, log in and set up your profile.

Click on the hamburger menu (the three lines on the top right)  and select profile.

Click edit profile and click on the camera icon to upload a profile picture.

Under personal information, ensure you update your phone number, location and bio.

Click save changes to save your update

Tips for Creating a Strong Profile

  • Use a clear professional photo
  • Be honest about your experience
  • Mention any caregiving certifications or training
  • Highlight special skills like elderly care, child care, dementia care, or post-surgery support
  • Keep your bio simple and professional

To verify your profile:

Click on the hamburger menu (the three lines on the top right), select Verify my identity. 

Click on start verification.

Read the instructions and click continue.

Fill in your details as it is appears on a valid ID:

  • First name
  • Last name
  • Middle name
  • Date of birth

Click continue.

Select a means of government identification either:

  • Bank Verification Number
  • National Identification Number
  • Virtual National Identification Number

Input the number

And click Continue and follow the instructions to verify with a selfie

Step 5: Upload Required Documents

Upload your certificates or training documents.

Ensure all uploaded documents are:

  • Clear
  • Valid
  • Not expired
  • Uploaded in the correct format

Step 6: Submit Your Application for Verification

After completing your profile and uploading documents, submit your application for review.

The CarePro team will:

  • Review your profile
  • Check your documents
  • Verify certifications
  • Conduct background checks

Step 7: Complete Assessment

 You’ll then proceed to the caregiver assessment page

Assessment Tips:

  •  Ensure you have a stable internet connection.
  •  Read each question carefully before answering
  • Complete the assessment in a quiet, distraction-free environment

Once completed successfully, you’ll become a verified caregiver on CarePro.

Step 8: Wait for Approval

Once your verification is successful, your account will receive:

  • A verified badge
  • Access to caregiving opportunities
  • Visibility to families searching for caregivers

Common Reasons Verification May Be Delayed

Verification may take longer if:

  • Documents are blurry
  • Information does not match
  • Certifications are expired
  • Required fields are incomplete
  • Contact details are incorrect

Double-check everything before submission to avoid delays.

Joining CarePro as a caregiver is an opportunity to connect with families who need trusted care services. Completing your profile properly and getting verified can improve your chances of getting hired and building a strong caregiving career.

If you are passionate about caregiving, now is a great time to get started.

Create your caregiver account today on CarePro

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